Medical records summary writer3/1/2024 "If we can have an AI system that is in that pathway somewhere that flags the people with the sight-threatening disease and gets them in front of a retina specialist, then that's likely to lead to much better outcomes for our patients," he says. In 2018, the Food and Drug Administration (FDA) approved an AI system that could read a scan of a patient's eyes to screen for diabetic retinopathy, a condition that can lead to blindness. Keane also works as an ophthalmologist at Moorfields Eye Hospital in London and says that his field was among the first to see AI algorithms put to work. In truth, AI has already arrived in medicine, according to Keane. "Patients don't feel like their doctors have enough time to spend with them." Bots at the bedside The documentation burden is massive," he says. "The physician quality of life is really, really rough. Doctors are stretched everywhere, and he says paperwork is slowing them down. Paul believes Glass AI helps with a huge need for efficiency in medicine. "So what tests they would order and what treatments they would order." "We're working on doctors being able to put in a one-liner, a patient summary, and for us to be able to generate the first draft of a clinical plan for that doctor," he says. Rather than working from the raw ChatGPT information base, the Glass AI system uses a virtual medical textbook written by humans as its main source of facts – something Paul says makes the system safer and more reliable. A doctor tells the Glass AI chatbot about a patient, and it can suggest a list of possible diagnoses and a treatment plan. Paul and his colleagues have created a program called "Glass AI" based off of ChatGPT. "I would express considerable caution using this in a clinical scenario for any reason, at the current stage," he says.īut Paul believed the underlying technology can be turned into a powerful engine for medicine. Shots - Health News How Can We Be Sure Artificial Intelligence Is Safe For Medical Use? Then the users of his software started asking about it. They were using ChatGPT, and saying it was pretty good at answering clinical questions. Who cares?'" he recalls.īut Paul kept getting pinged from younger doctors and medical students. "I looked at it and I thought, 'Man, this is going to write some bad blog posts. When ChatGPT appeared on the scene last year, Paul says, he didn't pay much attention to it. The company began by offering an electronic system for keeping medical notes. Paul co-founded Glass Health in 2021 with Graham Ramsey, an entrepreneur who had previously started several healthcare tech companies. "Anything that involves decision-making about a patient's care is something that has to be treated with extreme caution for the time being." A powerful engine for medicine "I think it's very exciting, but I'm also super skeptical and super cautious," says Pearse Keane, a professor of artificial medical intelligence at University College London in the United Kingdom. Shots - Health News Therapy by chatbot? The promise and challenges in using AI for mental health These firms maintain that their programs could dramatically reduce the paperwork burden physicians face in their daily lives, and dramatically improve the patient-doctor relationship. Glass Health is now among a handful of companies who are hoping to use artificial intelligence chatbots to offer services to doctors. The experience inspired Paul to found a small San Francisco-based startup called Glass Health. "I was just totally shocked by how analog things were," Paul recalls. The computer systems looked like they'd time-traveled from the 1990s, and many of the medical records were still kept on paper. When Dereck Paul was training as a doctor at the University of California San Francisco, he couldn't believe how outdated the hospital's records-keeping was. But some experts worry that inherent bias and a tendency to fabricate facts could lead to errors. Startup companies say that new programs similar to ChatGPT could complete doctors' paperwork for them.
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